RAZA respects your privacy. This policy explains what personal data we process when you use the RAZA mobile app, the website somosraza.com, and our community training sessions and events (together, the “Services”); why we use it; who we share it with; and how to exercise your rights. It is issued under Colombian Statutory Law 1581 of 2012, Decree 1074 of 2015 (Chapter 25) and other applicable data protection laws.

Summary We use your data only to provide the RAZA Services. We do not sell personal data. We do not use your data to train or feed artificial intelligence systems. Health and device data (e.g. Garmin) is collected only if you expressly connect it, and you can disconnect it and request deletion at any time.

1. Data controller

Legal namePENDIENTE – Razón social (ej. RAZA S.A.S.)
Tax ID (NIT)PENDIENTE – NIT
AddressPENDIENTE – Dirección, PENDIENTE – Ciudad, Colombia
Privacy contactprivacidad@somosraza.com
PhonePENDIENTE – Teléfono / WhatsApp

2. Scope

This policy applies to everyone whose personal data we process: athletes, coaches, club administrators, attendees of training sessions and events, and website visitors. RAZA acts as the controller of the data collected through the Services, including data received from Garmin and other platforms you connect.

3. Data we process

CategoryExamplesSource
Identity and contactName, email, phone, date of birth, city, profile photoYou, at sign-up
Athletic profileSex, height, weight, level, goals, personal bests, heart-rate zonesYou (optional)
Physical activityActivity type, date, duration, distance, pace, speed, cadence, elevation, calories, heart rate during activity, GPS trackGarmin, Strava, Apple Health, Health Connect or manual entry
Health and wellness (sensitive)Daily steps, heart rate and resting heart rate, heart-rate variability, sleep, stress, Body Battery™, respiration, SpO2Garmin, Apple Health or Health Connect, only if you connect them
Club participationTraining attendance, event registrations, challenges, conquered territories, rankingsApp usage
PaymentsRegistration and payment history. Card data is handled by the payment gateway; RAZA does not store itApp usage
TechnicalDevice identifier, OS, app version, push token, crash logs, IP addressAutomatically

We do not collect background location. GPS data comes only from activities you record or import.

4. Sensitive (health) data

Health and wellness data is sensitive data under Article 5 of Law 1581 of 2012. We process it only with your prior, express and informed consent, given in the app when you connect a device or platform. Providing it is optional: you can use RAZA without connecting health data, and basic Services are never conditioned on it. You can withdraw consent at any time. RAZA is not a medical service; information is provided for sport and wellness purposes, not for diagnosis or treatment.

5. Purposes

  1. Create and manage your account and authenticate you.
  2. Show your activities, progress, metrics and goals.
  3. Let your coach see your progress and assign or send workouts to you, only if you turn this on.
  4. Record training attendance and manage event registrations and payments.
  5. Calculate community challenges, rankings and territories (using your profile name or alias, per your privacy settings).
  6. Produce aggregated, anonymous club statistics for RAZA administration.
  7. Send service notifications. Marketing messages are sent only with your consent and you can opt out.
  8. Provide support, keep the Services secure, prevent fraud and meet legal obligations.

We do not use health data or data received from Garmin for advertising or commercial profiling, and we do not sell or transfer it to third parties.

6. Garmin Connect™ integration

If you own a Garmin device you may link your Garmin Connect account to RAZA. Linking is optional.

6.1 Authorization

6.2 Data we receive from Garmin

Garmin APIDataPurpose
Activity APIActivities: type, date, duration, distance, pace, speed, heart rate, cadence, elevation, calories and GPS trackShow your history and progress, weekly goals, challenges, territories and training attendance
Health APIDaily summaries: steps, heart rate and resting heart rate, sleep, stress, Body Battery™, HRV, respiration, SpO2Recovery and training-load indicators for you and, if you allow it, your coach
Training APIStructured workouts and their calendar schedulingSend the workouts your coach assigns to your Garmin device

6.3 Data RAZA sends to Garmin

If you use the “send workout to my watch” feature, RAZA transfers the workout description (name, steps, duration, intensity, pace or heart-rate targets) and its scheduled date to your Garmin Connect account, so you can run it on your device. The transfer is automated through Garmin’s API and only happens with your express consent, which the app requests before the first transfer.

6.4 Our commitments regarding Garmin data

6.5 Disconnection and deletion

You can disconnect Garmin at any time in the app (Profile → Devices → Disconnect Garmin) or from Garmin Connect’s connected-apps settings. When you disconnect, we (a) stop receiving data immediately, (b) revoke access tokens, and (c) delete data obtained from Garmin within 30 days, unless you ask us to keep your history. You can also request deletion without disconnecting by writing to privacidad@somosraza.com.

7. Strava, Apple Health and Health Connect

8. Artificial intelligence

AI Transparency Statement RAZA does not use user data — including data received from Garmin, Strava, Apple Health or Health Connect — to train artificial intelligence models, and does not send it to third-party artificial intelligence systems or platforms for processing. The metrics we show are computed with conventional sports-science formulas.

If we ever wish to use artificial intelligence with your data, we will first: (i) update this policy describing the nature and purpose of that processing; (ii) ask for your explicit, separate and optional consent; and (iii) let you withdraw it easily at any time in the app.

9. Who we share data with

We do not sell personal data. We share it only:

ProviderServiceCountry
Vercel Inc.Website and application API hostingEE. UU. / USA
PENDIENTE – Proveedor de base de datos (ej. Supabase / Firebase)Database and user authenticationPENDIENTE
Apple Inc. / Google LLCApp distribution (App Store / Google Play) and push notificationsEE. UU. / USA

We do not use third-party analytics, advertising networks, or machine learning / AI platforms to process your data. If we add a provider that processes personal data, we will update this list.

10. International transfers

Some providers host data outside Colombia (for example, in the United States). They are contractually bound to protect it to standards equal to or higher than Colombian law (Article 26 of Law 1581 of 2012).

11. Retention and deletion

DataRetention
Account and profileWhile your account is active; deleted within 30 days of account deletion.
Garmin, Strava, Apple Health, Health Connect dataWhile the connection is active; deleted within 30 days of disconnection.
BackupsOverwritten within a maximum 90-day cycle.
Payment and registration recordsAs required by accounting and tax law (up to 10 years), without health data.
Aggregated statisticsMay be kept in anonymous form.

Step-by-step instructions: somosraza.com/en/data-deletion.

12. Security

We apply reasonable technical, human and administrative safeguards: encryption in transit (TLS/HTTPS) and at rest, encrypted storage of third-party access tokens, role-based least-privilege access, strong authentication for administrative accounts, audit logs, and periodic provider review. If a security incident affects your data, we will notify Colombia’s Superintendence of Industry and Commerce (SIC), affected users and, where applicable, the partners whose platforms supplied the data (such as Garmin), within the applicable legal and contractual deadlines.

13. Your rights

You have the right to know, update and rectify your data; request proof of consent; be informed of how it is used; withdraw consent and request deletion where no legal duty to retain applies; access your data free of charge and obtain an exportable copy; and file complaints with the SIC after first contacting RAZA. Many of these actions are available in the app under Profile → Privacy.

14. Requests and complaints

Email privacidad@somosraza.com with your name, ID, RAZA account email and a description of your request. Inquiries are answered within 10 business days (extendable by 5); complaints within 15 business days (extendable by 8), with prior notice of any extension.

15. Minors

The Services are intended for adults (18+). Teenagers aged 14–17 may use RAZA only with prior authorization from a parent or legal guardian. We do not knowingly collect data from children under 14 and will delete any such account we identify.

16. This website and cookies

somosraza.com does not use tracking cookies, third-party analytics or advertising. Our host (Vercel) logs technical data such as IP addresses for security and operation. Fonts are served by Google Fonts, which receives your IP address to deliver the files.

17. Changes

This policy is effective as of November 5, 2026. We will notify you in the app or by email before material changes take effect and, where required, ask for consent again. Spanish version: Política de privacidad; in case of discrepancy, the Spanish version prevails.